Privacy policy – your personal information

This privacy policy explains how Civil Registry uses information about you, to process your consent for your child's other parent to issue an ID card or a passport.

Types of information we collect and use

We collect the following information from you directly:

• if you give you consent or not

We collect the following information about you from CY Login:

• CY Login user name
• email address
• ID or ARC number

We use the following information about you, your child and their other parent, from our own records:

• full name
• place and date of birth
• citizenship
• date of death (if it applies)

If you leave feedback in Help us improve this service, the following information is also collected:

• the degree of your satisfaction while using the service
• your opinion and suggestions on how we could improve the service.

Why we use your information

The information is collected and used to to process your consent for your child's other parent to issue an official document.

Without access to this information, we cannot process your consent.

If you leave feedback in Help us improve this service, we will use it to evaluate how users feel about their experience using the service. This is so that we can identify and prioritize areas for improvement, and get ideas for new developments.

How your personal information is stored

Your information is stored securely on servers based in Cyprus.

Your rights

Contact lmarkidou@papd.mof.gov.cy if you want to:

• get a copy of the information held about you
• restrict the processing of your data
• correct or update your personal information
• object to the processing of your personal information
• have your information transferred to another organisation or to you.

Complaints

You can complain about the way your personal information has been used by contacting the Office of the Commissioner for Personal Data Protection.